This Privacy Policy explains how Social Gear, Inc., a Delaware corporation ("Social Gear," "we," "our," or "us"), handles personal information in connection with the Creator Console — the part of our platform that helps advertisers and agencies discover creators, evaluate them, and reach out to contract them for brand promotion. It applies to advertiser and agency users of the Creator Console, and to creators whose information appears in or is contacted through it.
What the Creator Console is
The Creator Console is a business tool for advertisers to find and contact creators. It is offered globally. It is not a general online-presence, SEO, or social-media-management product.
1. Who We Are and Our Role
Social Gear, Inc. operates the Creator Console. We act as a controller for our own account, billing, platform-operation, and creator-dataset purposes, and as a processor / service provider where we process an advertiser's data on their documented instructions (governed by the applicable Data Processing Agreement).
2. Information We Collect
2.1 From advertiser / agency users
Account and registration details, billing information, campaign and outreach data, communications, and usage and device information collected automatically (see our Cookie Policy).
2.2 The creator dataset
To power discovery, we maintain a dataset of creators so advertisers can identify and contact them for brand promotion. This dataset includes information we have procured, information from publicly available sources, and information obtained through third-party platform APIs — including the YouTube API Services (Section 3). It may include creator names, handles, public profile and channel information, audience and engagement metrics, content categories, and platform-routed contact.
2.3 Creator rights and transparency
Creators whose information appears in the Creator Console may request access to, correction of, or deletion of their information, and may object to its inclusion, by contacting us at creators@mysocialgear.com. Where required by law, we provide notice and honour applicable rights.
3. YouTube API Services
The Creator Console uses the YouTube API Services for creator discovery and enrichment. By using these features you agree to the YouTube Terms of Service. Our access to and use of information from the YouTube API Services adheres to the Google API Services User Data Policy, including its Limited Use requirements, and is subject to the Google Privacy Policy. An authorised creator may revoke our access via Google account permissions. We use YouTube API data solely to [describe actual use], and retain it only as permitted under the YouTube API Services Terms.
4. How We Use Information
To provide the Creator Console (discovery, evaluation, and outreach); maintain and enrich the creator dataset; deliver, secure, and improve the Services; process payments; communicate with users; conduct analytics using aggregated/de-identified data where practical; prevent fraud; and comply with legal obligations.
5. Artificial Intelligence
We use AI technologies, including third-party AI providers, to power features such as creator matching and recommendations. Where an AI provider processes personal data on our behalf, it acts as our subprocessor under contractual data-protection terms and processes the data only to provide the feature. We do not permit our AI subprocessors to use your personal data to train their own general-purpose models except as expressly disclosed and permitted by law.
6. Legal Bases (where applicable)
Where required (GDPR, UK GDPR, India's DPDPA, and similar laws), we rely on performance of a contract, legitimate business interests (balanced against individuals' rights — relevant to the creator dataset), consent (withdrawable), and compliance with legal obligations.
7. How We Share Information
With service providers and subprocessors; with advertisers who use the Console to contact creators; with affiliates and related entities; with legal authorities where required; and in corporate transactions. We do not sell personal information for money, but certain advertising-related sharing may be a "sale" or "share" under U.S. state law — see Section 8.
8. Your U.S. State Privacy Choices (Sale/Share)
U.S. state laws define "sale" and "sharing" broadly, including certain disclosures for cross-context behavioural advertising even without payment. You may opt out via our "Do Not Sell or Share My Personal Information" link at mysocialgear.com/opt-out, and we honour the Global Privacy Control (GPC) signal. We do not knowingly sell or share the personal information of individuals under 16 without required authorisation. You may also have rights to access, correct, delete, and appeal.
9. Third-Party Platforms and Subprocessors
The Creator Console exchanges data with third-party platforms including the YouTube API Services, AI processing providers (for example, OpenAI), and our infrastructure, analytics, payment, and communications providers. Our current providers are listed in our Subprocessor List.
10. Retention, Transfers, Rights, Children, Security
Retention: only as long as necessary for the purposes here and legal obligations. International transfers: with appropriate safeguards (SCCs, UK IDTA, adequacy). Rights: access, correction, deletion, portability, restriction, objection, consent withdrawal, opt-out — exercise via Section 11. Children: not directed to under-13s; higher local ages apply (India DPDPA under-18 requires verifiable parental consent; EEA member-state age applies); monetisation/contract features require 18+ or local majority. Security: administrative, technical, and organisational safeguards; no system is perfectly secure.
11. Contact Us
Social Gear, Inc.
Privacy Team: privacy@mysocialgear.com · Support: support@mysocialgear.com · Legal: legal@mysocialgear.com
www.mysocialgear.com — [registered address; EU/UK representative where required]